Final answer:
Assessments of clients' perception of their care made via telephone or written questionnaires are commonly used in healthcare settings to gather feedback and improve the quality of care provided.
Step-by-step explanation:
Assessments of clients' perception of their care made via telephone or written questionnaires are commonly used in healthcare settings to gather feedback and improve the quality of care provided. These assessments allow healthcare providers to collect information on patients' experiences, satisfaction, and perception of the care they received. By using questionnaires, patients can provide their feedback in a structured and standardized manner. These assessments can ask questions about different aspects of care such as communication, access to care, and overall satisfaction.