Question

Which is the most appropriate analysis model component should be used when the customer's voice is conditional?

A. Actors (use case diagram)
B. Entities or their attributes (ERD)
C. Lanes (swimlane diagram)
D. Objects with states (STD)
E. Decisions (decision tree, decision table, or activity diagram)

Answer 1

The most appropriate analysis model component to use when the customer's voice is conditional is E. Decisions. They allow us to capture and model the different paths and conditions that a customer's voice can take, helping us analyze and make decisions based on these conditions.

Step-by-step explanation:

The most appropriate analysis model component to use when the customer's voice is conditional is E. Decisions. Decisions are represented using decision trees, decision tables, or activity diagrams. They allow us to capture and model the different paths and conditions that a customer's voice can take, helping us analyze and make decisions based on these conditions.