Question

Which is the most appropriate way when you want to resolve the disagreement requirement between Development and customers?

A. Marketing gets preference
B. Customers get preference, but in alignment with business objectives
C. Product owner or product champion for the user class decides
D. Business objectives dictate direction

Answer 1

The most appropriate ways to resolve the disagreement requirement between Development and customers are business objectives dictating direction, customers getting preference in alignment with business objectives, and the product owner or champion for the user class making the decision.

Step-by-step explanation:

The most appropriate way to resolve the disagreement requirement between Development and customers is:

1. Business objectives dictate direction: This means that the decision is made based on the overall objectives and goals of the business. It considers factors such as profitability, market demand, and long-term sustainability.
2. Customers get preference, but in alignment with business objectives: While customer satisfaction is important, it is necessary to ensure that their preferences align with the business objectives. This approach balances customer needs with the financial success of the organization.
3. Product owner or product champion for the user class decides: In some cases, a representative from the user class, such as a product owner or champion, may have the authority to make the final decision. Their role is to advocate for the interests and needs of the customers.

Ultimately, the appropriate approach depends on the specific situation, the level of impact the decision will have on customers, and the strategic direction of the business.