Final answer:
Paul Levy took multiple actions after the wrong-site surgery, including addressing the public through a blog post, creating an instructional video, and soliciting public feedback.
Step-by-step explanation:
After Paul Levy handled the immediate fallout from the wrong-site surgery, he took several steps to address the issue and prevent similar incidents in the future. These included
- (B) He explained the event and the hospital's response to the public in a blog post.
- (A) He proposed creating an instructional video about the experience that would be viewed at meetings and conferences.
- (C) He asked the general public for their thoughts and suggestions.
By engaging in these actions, Paul Levy demonstrated transparency and a commitment to improvement in a medical context, which could serve as a model for other healthcare facilities experiencing similar crises.