Final answer:
The wrong way to use an internal control questionnaire is to clarify all answers with written remarks and explanations. The survey should be improved by filling it out during an interview, constructing it to require attention for 'no' responses, and supplementing it with additional details.
Step-by-step explanation:
The wrong way to use an internal control questionnaire is to clarify all answers with written remarks and explanations. This goes against the purpose of the questionnaire, which is to seek responses that are clear, concise, and independent of outside influence. By providing written remarks and explanations, the integrity of the responses may be compromised.
To improve the survey, it would be better to:
- Filling out the questionnaire during an interview with the person who has responsibility for the area being reviewed.
- Constructing the questionnaire so that a 'no' response requires attention.
- Supplementing the completed questionnaire with a narrative description or flowchart.