Final answer:
Quality improvement methods include brainstorming, focus-groups, quality improvement teams, quality circles, multi-voting, consensus, work teams, and problem-solving teams, all contributing to the enhancement of product and service quality.
Step-by-step explanation:
The methods used for quality improvement include brainstorming, focus-groups, quality improvement teams, quality circles, multi-voting, consensus, work teams, and problem-solving teams. These tools and strategies are designed to engage various stakeholders in the quality enhancement process. For instance, brainstorming is a creative group activity meant to generate a wide range of ideas to solve a problem. Quality circles and quality improvement teams involve employees at all levels in problem-solving and process improvement. Multi-voting is a decision-making process where group members rank options to arrive at a consensus. Similarly, problem-solving teams are assembled to focus on specific issues and devise appropriate strategies to address them. Applying these methods helps organizations to continuously improve the quality of their products, services, and processes.