Question

Which of the following statements is true about improving quality?

1) Workers who are closer to the problem probably know what's wrong and are better able to fix it
2) Structured-problem solving that uses statistical means to verify performance produces better long-term solutions
3) Improving quality is the responsibility of everyone
4) All of the above

Answer 1

True statements about improving quality include worker proximity to problems aiding in better solutions, the effectiveness of structured-problem solving with statistical analysis, and the universal responsibility towards quality improvement. Hence, the answer is 'all of the above'.

Step-by-step explanation:

When examining the true statements about improving quality, the following can be identified as correct: 1) Workers who are near to the issues often have a deeper understanding of the problems, thus can contribute significantly to solutions. 2) Utilizing structured-problem solving with statistical methods ensures better long-term results in performance. 3) Quality improvement is a universal responsibility within an organization. Therefore, the statement that is true about improving quality is indeed all of the above.Specialized workers often have the capability to suggest improvements in their areas of expertise, enhancing both the speed and quality of their work. This knowledge aligns with the understanding that those closer to the problem can often propose more effective solutions. Moreover, a rigorous approach to problem-solving coupled with a collective responsibility towards quality fortifies the continuous improvement culture within an organization.