Final answer:
Training is crucial for the successful implementation of TQM, as validated by a study proving its effectiveness in various dimensions including employee response, testing, behavioral measurements, and results such as productivity.
Step-by-step explanation:
Training is indeed a very important consideration when implementing Total Quality Management (TQM). According to a study by Arthur, Bennett, Edens, and Bell in 2003, they found that training was effective based on four types of measurement which included the immediate response of the employee, testing at the end of training, behavioral measurements of job activities by supervisors, and results impacting productivity and profits. Effective training plays a pivotal role in ensuring that employees understand and are able to carry out TQM principles, practices, and objectives.
Therefore, the answer to the question "Is training a very important consideration when implementing TQM?" is True. Without proper training, implementation of TQM could be less effective, leading to a potential failure in achieving the ultimate goal of TQM: continuous improvement and customer satisfaction.