Final answer:
Memos are formal internal business communications that should be direct and professional, often addressed to individuals within a company. They can be sent via paper or electronically, but always require proofreading and a professional format. For complex or sensitive issues, in-person communication may be more appropriate.
Step-by-step explanation:
Memos are an integral part of professional business communication. They serve to provide appropriate formality for the workplace, ensuring that internal messages are conveyed in a professional manner. Unlike some other forms of communication, memos are typically addressed to people within a company, rather than to external parties. Furthermore, it is generally recommended that memos should always take a direct approach, being concise, clear, and to the point. This directness ensures that the intended message is communicated efficiently without unnecessary details or ambiguity.
In the digital age, while it's true that memos can be sent via paper, they are often sent electronically as well. The medium should be chosen based on the context and nature of the memo's content. However, whether you're sending a memo or an email, it's important to use a professional format and style, and to proofread for clarity and correctness before sending. Remember, in a professional setting, all types of written communication should reflect a level of formality and respect for the reader.
Therefore, while electronic communication is common, it must always meet the standards of professional writing just like traditional paper memos. In certain instances where an issue is complex or particularly sensitive, consider communicating in person or through a phone call instead of a lengthy written message.