Final answer:
In text messaging for business, it is not true to use the same informal style you would with friends. Business communication should be professional, use correct spelling and grammar, avoid slang, and follow appropriate email and text protocols.
Step-by-step explanation:
All of the following are true of text messaging in the business world EXCEPT "Use the same informal style you would use with friends." It is essential to maintain a professional tone in business communications. Discussing confidential information in texts is not recommended due to security concerns. Abbreviations in professional texts should be universally understood; however, this does not mean using informal abbreviations or slang common in messages to friends. While texting can be an efficient method to communicate about a straightforward topic or question, business communication standards still apply.
There are several guidelines to follow when communicating professionally via text or email:
- Use correct spelling, grammar, and punctuation.
- Avoid casual language, emoticons, and texting abbreviations.
- Do not use all capital letters as it can come across as shouting.
- Ensure that the style, tone, and formality are appropriate for the business context.
In the business world, written communication should reflect professionalism and clarity. This includes using a professional email format and style, and understanding that your business email and its contents are the property of your employer. Unlike personal communication that can be informal and include emojis or slang, business communication should be formal and clear to avoid misunderstandings and project professionalism.