Question

Which of the following are considered acceptable in a business email?

1) Professional tone and style
2) Text-message style and abbreviations
3) All caps
4) Emoticons

Answer 1

Acceptable elements in a business email include professional tone and style, correct language usage, and emphasis using formatting options.

Step-by-step explanation:

The following are considered acceptable in a business email:

1. Professional tone and style: A business email should be polite, courteous, and respectful. Avoid using jokes, sarcasm, or being too casual.
2. Correct spelling, punctuation, and capitalization: Use standard language and follow grammar rules to make a good impression.
3. Bulleted or italicized emphasis: Use these formatting options to highlight key words, phrases, or actions.