Question

Dexter believes that works don't really want to come to work and that managers therefore have to provide a "carrot" to ensure quality and productivity. Dexter's approach to motivation would fit into which category according to Herzberg's theory of motivation?

Answer 1

Dexter's belief aligns with Theory X of Herzberg's motivation theory, which assumes workers require external rewards to remain productive, a contrast to Theory Y where workers are intrinsically motivated.

Step-by-step explanation:

Dexter's approach to motivation, where he believes workers need a "carrot" or external reward to ensure quality and productivity, aligns with Theory X according to Herzberg's theory of motivation. This theory presumes that people dislike work and will avoid it if possible, requiring managers to enforce a system of rewards and punishments to achieve organizational goals. Theory X is typically contrasted with Theory Y, where it's believed that people find work to be a natural part of life and are more satisfied when given responsibility, thus being intrinsically motivated and engaging more productively when they have autonomy and input into their work goals.