Final answer:
Managers cannot control the forces in the general environment; this statement is false, as these forces require a reactive and adaptive approach rather than direct control.
Step-by-step explanation:
As a manager, you cannot control the forces in the general environment. The statement in question is false. The general environment, often referred to as the macro environment, includes broad external factors like economic trends, social shifts, technological advances, political and legal changes, and environmental changes that can affect the organization. These forces are outside the direct control of a manager or company. For instance, managers cannot control external forces such as inflation rates, technological breakthroughs, or changes in cultural attitudes. Instead, managers can adapt strategies, innovate, and manage internal operations to respond to such forces. Overall, while the internal environment can be influenced by a manager's decisions, the general environment typically requires a reactive and adaptive management approach.