Final answer:
Total quality management (TQM) is the correct answer to the question, which aims at continuous improvement in product and service quality, training, and customer satisfaction.
Step-by-step explanation:
The comprehensive approach dedicated to continuous quality improvement, training, and customer satisfaction mentioned in the question is known as total quality management (TQM). Option 5 is the correct choice. TQM is an organizational strategy that seeks to enhance quality and performance which will meet or exceed customer expectations. This approach involves all members of an organization participating in improving processes, products, services, and the culture in which they work.
Components of TQM include process management, improvement teams, product design, and managing supplier quality. It is distinct from quality control, which is focused on process outputs, and quality assurance, which is concerned with the process of quality delivery. Reengineering, on the other hand, involves radical redesign of business processes, and quality rating usually refers to evaluating the quality level of a product or service.