Final answer:
Automated telephone systems can be effective and efficient, but their level of effectiveness and efficiency depends on various factors and user experiences. Hence the statement is true
Step-by-step explanation:
Automated telephone systems can be effective and efficient, but whether they are very effective and very efficient depends on various factors. One can argue that they are effective because they can reach a large number of people quickly and consistently, without the need for human intervention. They can efficiently gather data and provide automated responses, saving time and resources.
However, there are also potential drawbacks. Automated telephone systems may not always provide the personalized touch and problem-solving ability that a human operator can offer. They can also be frustrating for users if they encounter technical glitches or have difficulty navigating the system.
Overall, while automated telephone systems can be valuable tools for certain tasks, whether they are very effective and very efficient depends on the specific context and user experience.
Hence the statement is true