Final answer:
A manager using the contingency viewpoint assesses the characteristics of a particular situation before deciding what to do.
Step-by-step explanation:
The characteristic approach of a manager using the contingency viewpoint is assessing the characteristics of a particular situation before deciding what to do. This approach focuses on adapting management practices based on the specific circumstances or contingencies that arise. By considering the unique aspects of each situation, managers can make more informed decisions and tailor their actions to best fit the context.