95.1k views
3 votes
One of the payoffs of studying management is an improved understanding of how to deal with organizations as a customer. True or False?

User El Zorko
by
8.4k points

1 Answer

6 votes

Final answer:

True. Studying management provides an improved understanding of how to deal with organizations as a customer.

Step-by-step explanation:

True. Studying management provides individuals with an improved understanding of how to deal with organizations as a customer. When studying management, students learn about customer service, resourcefulness, and the importance of meeting customer needs and expectations. These skills can be applied to any situation where an individual interacts with an organization as a customer.

For example, understanding how to communicate effectively, resolve conflicts, and provide exceptional service can be valuable when dealing with customer service representatives, salespeople, or other employees within an organization.

By studying management, individuals gain insights into organizational dynamics, decision-making processes, and customer-centric strategies that can enhance their ability to navigate and interact with organizations as customers.

User Kirill Novikov
by
8.8k points