Question

Which of the following is not an area in which an organization must stay ahead of its competitors to achieve competitive advantage?

1) being responsive to customers
2) efficiency
3) environmental action
4) quality
5) innovation

Answer 1

An organization must stay ahead of its competitors in areas such as being responsive to customers, efficiency, quality, and innovation. Environmental action is not mentioned as an area that is essential for achieving competitive advantage.

Step-by-step explanation:

An organization must stay ahead of its competitors in several areas to achieve competitive advantage. These areas include:

1. Being responsive to customers: This involves understanding and meeting customer needs and expectations in a timely manner.
2. Efficiency: This refers to how well an organization uses its resources to achieve its goals and deliver value to customers.
3. Quality: This involves consistently delivering products or services that meet or exceed customer expectations.
4. Innovation: This refers to the ability to create new and improved products, services, or business processes that give an organization a competitive edge.

Therefore, the area that is not mentioned as necessary to stay ahead of competitors is environmental action.