Question

A member of your study group speaks to you about a problem he is having with another member of the group. You choose to employ active listening. One positive outcome of this choice is ___________________.

1) You will be sure that your opinions on the matter are heard
2) You will be able to point out to your classmate that he is acting like a Victim
3) You will deliver an "I" message about how irritated you are when people don't get along
4) You will demonstrate to your classmate that you value him and want to understand his point of view

Answer 1

Employing active listening when addressing a study group member's problem will show that you value their perspective and want to understand their situation, enhancing trust and communication.

Step-by-step explanation:

One positive outcome of employing active listening when a member in your group speaks to you about a problem he is having with another member of the group is that you will demonstrate to your classmate that you value him and want to understand his point of view. Active listening involves paying full attention to others when they speak, understanding their message, responding thoughtfully, and remembering what was said. It is characterized by the listener providing feedback that shows comprehension and empathy towards the speaker, such as paraphrasing what was said and asking open-ended questions for clarification, rather than asserting one's own opinion on the matter. By focusing on truly understanding where your classmate is coming from, you contribute to a positive dynamic within the study group, enhancing communication, trust, and problem-solving abilities. It is about the commitment to bridge-building and finding a resolution grounded in mutual respect.