Final answer:
The correct answer is 4) Controlling.
Step-by-step explanation:
The correct answer is 4) Controlling.
Controlling is the part of the management process that includes measuring results, comparing them to expectations, and taking corrective action to bring the results in line. It involves monitoring and evaluating the performance of individuals, departments, or the organization as a whole, and making adjustments as necessary to ensure that goals are met.
For example, let's say a company set a goal of increasing sales by 10% in a given quarter. During the controlling phase, the company would measure the actual sales results, compare them to the expected results, and if the sales are not on track, they would take corrective action such as implementing a new marketing strategy or adjusting pricing.