Question

WRITTEN RECORDS on a customer are (A.) FOR ALL SALES ASSOCIATES or B.) CONFIDENTIAL).

1) FOR ALL SALES ASSOCIATES
2) CONFIDENTIAL

Answer 1

The written records on a customer can be both confidential and for all sales associates, depending on the context. Confidential customer records are protected by privacy laws and access is restricted to authorized individuals. Customer records for all sales associates help provide personalized and efficient service.

Step-by-step explanation:

The written records on a customer can be both confidential and for all sales associates, depending on the context.

In some cases, customer records may be confidential and protected by privacy laws. These records contain sensitive information about the customer, such as their contact details, purchase history, and payment information. Access to these records is typically restricted to authorized individuals, such as the customer service team or management.

On the other hand, customer records can also be for all sales associates in a company. This means that every sales associate has access to the customer records for reference and assistance during interactions with the customer. It helps the sales team to understand the customer's preferences, previous purchases, and specific needs, enabling them to provide personalized and efficient service.