Question

You should let customers know about (A.) RETURN OR (B.) WARRANTY POLICY during PURCHASE?

1) RETURN
2) WARRANTY

Answer 1

In a purchase, sellers should inform customers about both the return and warranty policies. A return policy allows customers to return unsatisfactory products for a refund or exchange, while a warranty policy promises to fix or replace faulty products.

Step-by-step explanation:

In the context of a purchase, it is important for sellers to inform customers about both the return and warranty policies. These policies offer different types of protection for the buyer.

A return policy allows customers to return a product they are unsatisfied with for a refund or exchange. It ensures that customers feel confident about making a purchase, especially when they cannot physically see or try the product before buying.

A warranty policy, on the other hand, promises to fix or replace a faulty product within a certain time period. It provides additional reassurance to customers that they will receive support if anything goes wrong with the purchased item. This is particularly important for larger purchases like cars or appliances.