Final answer:
Exceptional customer service is crucial for securing a loyal patient base and expanding a practice, potentially leading to increased job satisfaction and more opportunities.
Step-by-step explanation:
Customer service is key to building a loyal patient base and growing a practice through word-of-mouth referrals and repeat business. Exceptional customer service not only builds trust with current patients but also increases the likelihood that they will spread positive feedback about your practice, essentially acting as ambassadors to attract new patients. By viewing your manager as your most important internal customer and offering excellent service, you exhibit professionalism and resourcefulness, which can lead to positive feedback, job satisfaction, and potentially more opportunities within your workplace.