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Which question would be best for gaining customer feedback that could be used to improve future shopping experiences?

1) How satisfied are you with your recent shopping experience?
2) What improvements would you suggest for our online shopping platform?
3) Would you recommend our store to others based on your shopping experience?
4) How likely are you to shop with us again in the future?

User Raam
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1 Answer

3 votes

Final answer:

The best question for gaining customer feedback to improve future shopping experiences is: 'What improvements would you suggest for our online shopping platform?'

Step-by-step explanation:

The question that would be best for gaining customer feedback that could be used to improve future shopping experiences is: What improvements would you suggest for our online shopping platform?

This question specifically targets the online shopping platform and allows customers to provide suggestions on how to make it better. By asking this question, the company can gather valuable feedback and make necessary improvements to enhance the overall shopping experience.

User Ricardo Alves
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8.1k points