Final answer:
The nurse should reassure the mother that the soft spots, or fontanels, are normal and close naturally as the baby develops - the posterior fontanel closes within the first few months and the anterior fontanel closes by 9 to 18 months of age.
Step-by-step explanation:
The concern about the soft spots on a newborn's head, known as fontanels, is quite common among new parents. It is important for the nurse to reassure the mother that these soft spots are normal and necessary for the birth process. The posterior fontanel typically closes during the first two or three months after birth. The larger anterior fontanel is located at the top front of the skull and usually closes by the time the child is 9 to 18 months old. The fontanels allow for the growth of the baby's brain and skull in the first year of life.