Question

Product knowledge resources may be available in various ways, such as learning on-the-job training, reading product labels and packaging, and customer feedback. True or False?

Answer 1

True. Product knowledge resources can be obtained through various ways, including on-the-job training, reading product labels and packaging, and customer feedback.

Step-by-step explanation:

True.

Product knowledge resources can be obtained through various ways, including:

1. On-the-job training: This is when an employee learns about the product by working directly with it and gaining hands-on experience.
2. Reading product labels and packaging: Product labels and packaging often contain important information about the product and its features.
3. Customer feedback: Listening to customer feedback can provide valuable insights about the product, its performance, and areas for improvement.

By utilizing these resources, individuals can enhance their knowledge and understanding of a particular product.