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A customer does not want help, so if they return later for assistance, the employee should ignore them and not offer help. True or False?

User Parchment
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1 Answer

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Final answer:

The answer to the question is False. Employees should still offer assistance to customers who return even if they initially declined help.

Step-by-step explanation:

The statement is False. When a customer returns for assistance after initially declining help, the employee should still offer assistance, as it is part of providing good customer service. Ignoring the customer would be seen as unprofessional and could lead to a negative customer experience. Additionally, customers may change their mind or require assistance with a different issue, so offering help again is beneficial.

User PangabiMC
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