Final answer:
Your philosophy of customer service reflects your own ideas and beliefs about what is important in customer service in the industry. It is influenced by your observations and assimilation of organizational culture, values, and norms, which guides how you interact with customers and colleagues.
Step-by-step explanation:
Your philosophy of customer service reveals your ideas and beliefs as to what is important in customer service within the industry. This philosophy encompasses the values and principles that guide your interactions with customers and reflects your personal approach to customer service. Understanding the expectations of your role and adapting to the cultural norms of your organization are crucial in providing excellent customer service.
It's also important to consider that your philosophy of customer service will impact your relationship with internal stakeholders, such as your supervisor or colleagues. By being professional and resourceful, you can earn positive feedback and potentially open up new opportunities. Observing and emulating the behaviors of your co-workers, as well as understanding your organization's values and ethical considerations, are key components of fitting into a new workplace without breaching unspoken expectations.