Final answer:
To keep the lines of communication open in business, ask questions that are direct, can be answered with a 'yes' or 'no', begin with who, what, where, when, how, or why, direct the customer to a decision, and save the customer's time.
Step-by-step explanation:
Definition
The subject of this question is Business.
Explanation
To keep the lines of communication open, the best questions to ask are ones that:
- Are direct and to the point
- Can be quickly answered with a "yes" or a "no"
- Begin with who, what, where, when, how, or why
- Able to direct the customer to a decision
- Structured to save the customer's time
Summary
The best questions to ask to keep the lines of communication open in business are ones that are direct, can be quickly answered with a "yes" or a "no", begin with who, what, where, when, how, or why, able to direct the customer to a decision, and structured to save the customer's time.