Question

In addition to explaining features and benefits of a product, what should a sales associate suggest to customers?

1) Purchase products that for now will help them but in the future save more money to buy more quality products
2) Purchase products that will help the customer enjoy the experience of having a new item (add-on)
3) Purchase accessories weeks later so that they know they like the product

Answer 1

A sales associate should suggest customers to purchase products for immediate use as well as save money for future purchases, consider add-on products for an enhanced experience, and buy accessories later to ensure they like the product.

Step-by-step explanation:

In addition to explaining features and benefits of a product, a sales associate should suggest the following to customers:

1. Purchase products that will help them in the present and save money in the future to buy more quality products. This approach ensures that customers are getting immediate value while also planning for future purchases.
2. Purchase add-on products that enhance the customer's experience with the new item. This can include accessories or complementary products that enhance the functionality or enjoyment of the primary product.
3. Consider purchasing accessories weeks later, after trying out the product. This allows customers to ensure that they like the product before investing in additional accessories.