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What does a ticket / line represent on the resolution shaper?

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Final answer:

A ticket/line on the resolution shaper represents a specific task, issue, or request that needs to be addressed.

Step-by-step explanation:

In the context of the resolution shaper, a ticket/line refers to a specific task, issue, or request that needs to be addressed. It can represent different types of work, such as a bug fix, a feature development, or a customer support request.

When using a resolution shaper, tickets/lines are often created to keep track of the work that needs to be done. Each ticket/line typically contains information such as a description of the task, its priority, the assigned person, and the status.

For example, in a software development project, a ticket/line could be created for a new feature that needs to be implemented. The ticket/line would outline the details of the feature, assign it to a specific developer, and track its progress until it is completed.

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