Final answer:
An external CSM user can have roles such as administrator, manager, supervisor, and user.
Step-by-step explanation:
An external CSM user can have different roles based on their level of access. The roles include:
Administrator: An external CSM user with the administrator role has full control over the system and can manage all aspects of it.
Manager: A manager role gives the external CSM user the ability to manage specific areas or functions of the system.
Supervisor: A supervisor role allows the external CSM user to oversee the work of others and provide guidance.
User: A user role is for external CSM users who have limited access to the system and can only perform certain tasks assigned to them.