Final answer:
Email addresses for a CSM application are usually configured in the application's settings or configuration file. The exact location may vary depending on the specific CSM application. Consult the documentation or user guide for detailed instructions.
Step-by-step explanation:
Email addresses for the CSM application are typically configured in the application's settings or configuration file. The exact location may vary depending on the specific CSM application being used. In some cases, the email addresses may be stored in a database or a separate configuration file.
For example, in a web-based CSM application like Zendesk, the email addresses can be configured in the Admin settings. Users with administrative privileges can access these settings and define the email addresses used for notifications, ticket submissions, and other communication.
It's important to consult the documentation or user guide for the specific CSM application to find the exact location and steps for configuring email addresses.