Final answer:
To greet walk-in customers, it is ideal to do so within the first 10-15 seconds with a warm and friendly greeting. Customers generally arrive every two minutes on average, with approximately six minutes needed for three customers to arrive after a store opens.
Step-by-step explanation:
The time recommended to greet a walk-in customer is generally within the first 10-15 seconds of their entry to the business. A warm and professional greeting should be given, such as "Hello, welcome to our store! How can I help you today?" This timeframe ensures that the customer feels acknowledged and assists in starting a positive customer experience.
Regarding the additional information provided:
- Arrival rate of customers: On average, it takes two minutes for a customer to arrive, which means about 30 customers will come per hour.
- When a store first opens, on average, it will take six minutes for three customers to arrive.
- Introducing oneself with a smile and a handshake is important for a good first impression in various social interactions, but remember, personal space is also respected.