Question

After the 0700 shift report the registered nurse (RN) delegates three tasks to the nursing assistant. At 1300 the RN tells the nursing assistant that he would like to talk to her about the first task that was delegated, which was walking the patient, Mrs. Taylor, earlier that morning. The RN says, ""You did a good job walking Mrs. Taylor by 0930. I saw that you recorded her pulse before and after the walk. I saw that Mrs. Taylor walked in the hallway barefoot. For safety, the next time you walk a patient, you need to make sure that the patient wears slippers or shoes. Please walk Mrs. Taylor again by 1500."" Which characteristics of good feedback did the RN use when talking to the nursing assistant? (Select all that apply.)

A) Feedback is given immediately.
B) Feedback focuses on one issue.
C) Feedback offers concrete details.
D) Feedback identifies ways to improve.
E) Feedback focuses on changeable things.
F) Feedback is specific about what is done incorrectly only."

Answer 1

The characteristics of good feedback displayed by the RN when talking to the nursing assistant include: C) Feedback offers concrete details, D) Feedback identifies ways to improve, and E) Feedback focuses on changeable things.

Step-by-step explanation:

The RN exhibited effective feedback by offering concrete details, emphasizing the need for Mrs. Taylor to wear slippers or shoes during walks. This aligns with option C, as the feedback pinpointed a specific behavior (walking barefoot) and provided a clear directive for improvement. Moreover, the RN identified ways to enhance the task by indicating a specific change in behavior for the nursing assistant (E). Encouraging Mrs. Taylor to wear appropriate footwear contributes to her safety during walks, indicating changeable actions that can be improved upon.

Additionally, the RN's feedback highlighted areas for improvement without solely focusing on what was done incorrectly. While addressing the need for Mrs. Taylor's safety by wearing appropriate footwear, the RN acknowledged the nursing assistant's effective completion of the task by commending her for recording Mrs. Taylor's pulse before and after the walk (option D). This comprehensive approach to feedback acknowledges both positive aspects and areas needing improvement, fostering a conducive environment for learning and growth.

Overall, the RN employed multifaceted feedback by providing specific details, suggesting improvements, and emphasizing changeable behaviors, thereby fostering a constructive approach for the nursing assistant's future tasks. This approach encourages professional development while recognizing accomplishments, contributing to a positive and effective work environment.