Final answer:
The statement about customers and lawn mower questions is subjective; in Physics, a lawn mower gains energy when work, like mowing, is performed, and loses energy to friction or fuel depletion.
Step-by-step explanation:
The query about customer preferences regarding taking time off from work to have a lawn mower question answered seems to be based on personal opinion rather than objective facts. It's true or false nature suggests it is outside the realm of Physics, which the provided reference material pertains to. The reference material discusses the contradiction in technology's time-saving promises versus the actual outcome, leading us to a broader understanding beyond the lawn mower scenario. If we pivot to discuss the work done on a lawn mower as per the reference, the mower would gain energy when work is done to it, such as pushing it to mow the lawn, which inputs kinetic energy. Conversely, the mower loses energy due to various energy transformation processes, such as friction converting kinetic energy into heat, or when it runs out of fuel, thereby losing chemical potential energy available for conversion into kinetic energy.