Final answer:
Language plays a crucial role in product strategy by conveying product benefits and engaging consumers.
Step-by-step explanation:
Language plays a crucial role in product strategy, and statement b is accurate: clarity in language helps convey product benefits. Clear and concise language allows companies to effectively communicate the features, advantages, and benefits of their products to consumers, leading to better understanding and engagement. Language should be straightforward and easy to comprehend, avoiding confusion and complexity (statement a). Ambiguous language (statement c) can actually hinder customer understanding and may lead to misinterpretation or confusion. Therefore, statement d is incorrect; language does indeed play a significant role in product strategy.