Final answer:
The key to the resurgence of U.S. firms as world-class competitors is the implementation of strategies such as Total Quality Management, Lean Manufacturing, Six Sigma, and Business Process Reengineering.
Step-by-step explanation:
The key to the resurgence of U.S. firms as world-class competitors is the implementation of a focus on quality through various strategies. These strategies include Total Quality Management (TQM), Lean Manufacturing, Six Sigma, and Business Process Reengineering (BPR).
Total Quality Management (TQM) emphasizes continuous improvement and customer satisfaction. It involves setting high-quality standards, involving all employees in the quality improvement process, and using data and metrics for decision-making.
Lean Manufacturing focuses on eliminating waste and improving efficiency in production processes. It aims to achieve optimal value for customers by minimizing non-value-added activities and streamlining operations.
Six Sigma aims to reduce defects and variation in processes. It utilizes statistical methods and tools to identify and eliminate causes of defects, resulting in improved quality and cost savings.
Business Process Reengineering (BPR) involves redesigning and reinventing processes to achieve significant improvements in performance, efficiency, and effectiveness. It often involves radical changes and utilizes technology to support process transformations.