Final answer:
True, active listening is critical for effective communication and involves engaging fully with the speaker, exhibiting empathy, and giving positive feedback. This skill enhances mutual understanding and relationship building in both personal and professional contexts.
Step-by-step explanation:
It is indeed true that it is important to listen actively when others disclose to you by providing positive feedback, expressing empathy, and using a people-oriented listening style. Active listening encompasses fully concentrating on the speaker, understanding their message, responding thoughtfully, and remembering what is being discussed. It is a crucial skill in maintaining effective communication and building strong relationships, whether personal or professional.
Active listening involves being fully present and engaged in the conversation. It requires patience, openness, and a genuine interest in the other person's perspective. You demonstrate this by using verbal and non-verbal cues such as nodding, maintaining eye contact, and refraining from interrupting. Providing feedback, either through summarizing what you've heard to confirm understanding or by offering supportive comments, helps to build trust and shows you value the speaker's input.
Ultimately, active listening not only benefits the person speaking by making them feel heard and respected, but it also enhances the listener's understanding and can lead to more meaningful interactions. In a work setting, this skill can improve team collaboration and conflict resolution. In personal relationships, it fosters deeper connections and mutual respect.