Final answer:
The new job category focusing on interactions between robots and people is most closely associated with Human-Computer Interaction (HCI), which is a part of human factors psychology dedicated to optimizing the interaction between humans and technological systems.
Step-by-step explanation:
The new job category mentioned is most likely related to Human-Computer Interaction (HCI). This field focuses on designing systems that facilitate the interactions between humans and machines – in this case, robots – and ensures that such systems are user-friendly and effective in serving both coworkers and customers. Human factors psychology plays a significant role in HCI, as it aims to optimize the relationship between people and technology within the workplace.
A professional in this job category would examine how workers and customers interact with robots and utilize this information to enhance training protocols or inform the development of future robotic technologies. This approach is vital for ensuring that robots are not only functional but also integrate seamlessly and safely into human environments, aligning with human values and safety concerns.