Final answer:
The random variable X represents the number of laptops among the twelve customers. To find the probability that exactly four laptops are purchased, we can use the binomial probability formula.
Step-by-step explanation:
a. The random variable X represents the number of laptops among the twelve customers.
b. To find the probability that exactly four laptops are purchased, we can use the binomial probability formula. The probability of purchasing a laptop is 0.6, and the probability of not purchasing a laptop is 0.4. The formula is P(X=k) = (nCk) * p^k * (1-p)^(n-k), where n is the number of trials, k is the number of successes, p is the probability of success, and (nCk) is the number of combinations. Here, n = 12, k = 4, p = 0.6, and (nCk) = 12C4, which can be calculated as 495. Therefore, the probability that exactly four laptops are purchased is P(X=4) = 495 * (0.6)^4 * (0.4)^(12-4).