Question

Rewrite the sentences to report the situation.

1. Customer: Do you remember me? I bought some trainers here last month Option 1: The customer inquired if the shop assistant remembered them and mentioned a purchase of trainers made the previous month.
Option 2: The customer raised concerns about the trainers not working and questioned whether they appeared any thinner, revealing that their weight remained unchanged over the past four weeks.
Option 3: The customer accused the shop of making false claims about the trainers and declined a replacement, insisting on a refund.
Option 4: The shop assistant explained that a refund could not be processed that day due to the need for the manager's approval and requested the customer to return the next day.

Answer 1

The customer inquired about the shop assistant's memory regarding a previous purchase is the correct way to report the conversation. Grammar exercise adjustments were provided, gender-neutral language revisions were stated, and methods for a seller to offer reassurance to a buyer were discussed.

Step-by-step explanation:

The question asks for the correct reporting of a situation where a customer addresses a shop assistant. The correct rewriting that reports this situation is: The customer inquired if the shop assistant remembered them and mentioned a purchase of trainers made the previous month. This answer aligns with the customer's initial question, 'Do you remember me? I bought some trainers here last month,' by reporting the customer's query and the context of their previous visit.

Regarding the review questions, we can address the grammar exercise involving commas. Here are the corrected sentences:

1. I finally found my keys, and I got to work just in time.
2. Mrs. Contreras threw out her old coffee table and cleaned the carpet.
3. Taking the elevator to the roof, we hoped we could see the skyline and the bay.
4. Though Susan wasn't feeling well, she went to the store anyway and bought ice cream, pizza, and candy.
5. I let my neighbor borrow my phone because she said hers was tapped by the police.

For eliminating gender bias in sentences, we use gender-neutral language:

1. Each doctor will explain their own procedures.
2. When you call the technician, tell them the computer broke yesterday.
3. According to the guidelines, writers need to publish their manuscripts in order to be eligible for the grant.
4. If I ever meet a congressperson, I will tell them how upset I am with politics at the national level.
5. When doctors want to order gloves, they must speak to the office staff.

In response to critical thinking questions about recent purchases, a buyer might reflect on their needs, the value the purchase brings, and any research or reviews they might have considered before making the decision. To address concerns of imperfect information, a seller can provide reassurance through product warranties, detailed product descriptions, customer testimonials, and a clear return policy.