Final answer:
Company Z should use step two of the Decision Making Process to reassess its current situation, consider demand or supply changes, and perform a cost/benefit analysis to make strategic decisions aimed at increasing sales and customer satisfaction.
Step-by-step explanation:
Company Z can use step two in the Decision Making Process to reassess its current situation and determine the impact of the economic change on demand or supply. Step two involves analyzing whether the event affects the demand factors or supply factors. This analysis is crucial for identifying areas where the company can leverage strategies to increase sales and customer satisfaction. A decision about the economic change, in this case, could involve considering various marketing strategies, improving the product or service quality, or adjusting pricing, all aimed at boosting demand for the company's offerings. However, Company Z would benefit the most by taking a step back and reassessing their current situation (Option A), rather than immediately implementing changes or ignoring the risks as mentioned in the other options.
Additionally, a cost/benefit analysis can be employed to weigh the marginal costs against marginal benefits. By evaluating the sacrifices and gains associated with any proposed changes, Company Z can make informed decisions to improve its situation. These strategic steps can guide the company towards achieving its end goal of increasing sales and customer satisfaction.