Final answer:
In business emails, higher writing quality is expected compared to personal emails, requiring standard spelling, punctuation, capitalization, and a respectful tone. The content should be professional, grammatically correct, with a focus on clarity and formality. Business emails should maintain a polite and courteous tone, making the right first impression.
Step-by-step explanation:
Regarding writing business e-mails, it's true that the expectations of writing quality for business e-mail are higher than for personal e-mail. Professional e-mails should use standard spelling, punctuation, and capitalization, and convey a respectful tone without resorting to text language, acronyms, or casual phrases. Clear and meaningful subject lines are important to guide the reader's attention, and using the 'Reply All' function should be done judiciously, not for all group mails.
Business e-mails represent you and your employer, so it's imperative to maintain a professional format and style. This includes using proper grammar and avoiding techniques like 'tweetifying' opening lines or using ALL CAPS, which can come across as yelling. To ensure clarity, it is recommended to proofread meticulously, use bullet points for lists, and keep paragraphs short and to the point.
Correct business etiquette also involves reserving your business email strictly for company correspondence. The content you write is, after all, the property of your employer. Lastly, remember that the tone of your email has a significant impact: it should be polite and courteous, and too much formality is generally better than being too casual in a professional setting.