Question

54) In order to use IM more effectively and efficiently for business communication, you should ________.

A) learn to carry on multiple IM conversations at a time
B) use IM for most lengthy and complex messages
C) not send confidential information using IM, if you are not on a secure system
D) restrict the use of IM largely to messages of a personal nature
E) always keep yourself available for IM during office hours.

Answer 1

To use IM more effectively and efficiently for business communication, you should learn to carry on multiple IM conversations at a time and avoid sending confidential information. Using IM for lengthy and complex messages is not recommended.

Step-by-step explanation:

In order to use IM more effectively and efficiently for business communication, you should:

• Learn to carry on multiple IM conversations at a time: This allows you to multitask and communicate with different individuals simultaneously.
• Not send confidential information using IM, if you are not on a secure system: IM messages can be easily intercepted, so it's important to avoid sharing sensitive or confidential information.

Using IM for most lengthy and complex messages is not recommended as it may lead to miscommunication or confusion. Instead, longer and more complex messages are better suited for other forms of communication, such as email. Restricting the use of IM largely to messages of a personal nature and always being available for IM during office hours are not effective strategies for using IM in a business context.