Question

31) Which of the following is a guideline for planning your e-mail messages?

A) Don't "cc" (courtesy copy) additional recipients unless those other people really need to receive the message.
B) Use e-mail as a mode of communication only in technology-related industries.
C) Don't consider the traditional notions of organizational hierarchy when communicating through e-mails, since this is an informal and interactive mode of communication.
D) Use the "Reply All" function when responding to group e-mails.
E) Use acronyms and abbreviations such as LOL and IMHO extensively to keep your e-mails brief and understandable.

Answer 1

When planning your email messages, it is important to know your audience, consider the impact of your message, be discreet about its content, use proper grammar and spelling, and proofread for clarity.

Step-by-step explanation:

When planning your email messages, there are several guidelines to keep in mind:

1. Know your audience: Understand who you are addressing and tailor your message accordingly.
2. Consider the impact: Be aware of how your message may be received and avoid content that may be misconstrued or offensive.
3. Be discreet: Remember that emails can be forwarded or seen by unintended recipients, so be cautious about what you include in your message.
4. Use proper grammar and spelling: Present yourself professionally by using correct spelling, punctuation, and capitalization.
5. Proofread and check for clarity: Before sending, read through your email to ensure it is clear, concise, and free of errors.