Question

With the implementation of telemedicine, the method of triaging has changed. What components would an ambulatory care nurse utilize when triaging using the telephone?

A. Take a quick and accurate history in order to make an accurate decision
B. HIPPA law does not allow client to call ambulatory care facility with health issues
C. Call 911 as soon as the client states there is a problem
D. Give information that is general that can be applied to most clients.

Answer 1

In telephone triage, ambulatory care nurses must take a quick and accurate patient history, assess the urgency, and provide patient-specific advice, while adhering to HIPAA regulations regarding patient confidentiality.

Step-by-step explanation:

When triaging using the telephone in the context of telemedicine, an ambulatory care nurse would utilize several components, primarily:

• Take a quick and accurate history of the patient's condition to make informed clinical decisions.
• Assess the urgency of the situation and determine whether to advise the patient to seek emergency care or provide guidance for at-home management.
• Give specific advice that is tailored to the individual patient's symptoms and history.

It's important to note that HIPAA (Health Insurance Portability and Accountability Act) laws strongly protect patient information and do not prevent clients from calling ambulatory care facilities with health issues. Nurses must adhere to HIPAA standards by ensuring patient confidentiality during the triage process.