196k views
2 votes
What is a set of experiences, feelings and stories customers and potential customers experience when they see a product, logo, or interact with that company's employees?

A. Image
B. Sales
C. Brand
D. Refutation

1 Answer

3 votes

Final answer:

A brand is a set of experiences, feelings, and stories that customers and potential customers associate with a product, logo, or company's employees.

Step-by-step explanation:

The correct answer to the question is C. Brand. A brand is a set of experiences, feelings, and stories that customers and potential customers associate with a product, logo, or company's employees. It is the overall perception and reputation of a company in the minds of consumers.

For example, when someone sees the Nike logo, they may think of athleticism, performance, and style, based on their previous experiences with Nike products and the company's marketing efforts. These associations and perceptions contribute to the brand image and influence consumer behavior.

Understanding and managing a brand is crucial for businesses as it can affect customer loyalty, purchase decisions, and overall success in the marketplace.

User Mklauber
by
7.4k points