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How do you decide when to replace or repair a windshield and who pays for it?

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Final answer:

When deciding to replace or repair a windshield, consider the damage extent and safety, with repairs for minor damages and replacements for major ones. Warranty or automobile insurance may cover the costs, while market share data indicates the competitive landscape of service providers.

Step-by-step explanation:

Deciding whether to replace or repair a windshield involves considering the extent of the damage and safety concerns. Typically, small chips and cracks can be repaired, while larger or multiple cracks may require a replacement. Repairs are generally cheaper, but safety should never be compromised for cost savings.

As for payment, if you own a new car with an active warranty, the cost might be covered by the dealership or the manufacturer. In the case of used cars where warranties might not apply, or if the warranty does not cover windshield damage, payment would typically be through automobile insurance or out-of-pocket. Insurance coverage for windshield repair or replacement depends on your policy specifics and may involve assessing your deductible against the cost of the service.

Market shares of companies that offer windshield replacement services don't directly affect the decision to replace or repair, but they can help you understand the industry landscape. For example, with companies like Smooth as Glass Repair Company holding 16% of the market and others holding different shares, you have a wide range of choices for service providers. This diversity in the market shows there is competition, which may influence pricing and service quality.

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