91.5k views
1 vote
Six σ rests on a simple performance improvement model known as DMAIC. What are the steps involved?

User Ken Wei
by
8.2k points

1 Answer

4 votes

Final answer:

The steps involved in the DMAIC problem solving model for performance improvement are: Define the problem, Measure current performance, Analyze the data, Improve the process, and Control the process.

Step-by-step explanation:

The Six σ or Six Sigma performance improvement model is a methodological approach to problem-solving and quality management in business processes. This approach relies on a five-step process known as DMAIC, which stands for:

  1. Define the problem: Clearly understand the problem and its impact on the business.
  2. Measure current performance: Collect data to establish baseline performance.
  3. Analyze the data: Identify the root causes of the problem using statistical tools and techniques.
  4. Improve the process: Implement solutions to address the root causes and improve performance.
  5. Control the process: Maintain the improvements and monitor performance to prevent regression.

User AlexSh
by
7.9k points
Welcome to QAmmunity.org, where you can ask questions and receive answers from other members of our community.