Question

Six σ rests on a simple performance improvement model known as DMAIC. What are the steps involved?

Answer 1

The steps involved in the DMAIC problem solving model for performance improvement are: Define the problem, Measure current performance, Analyze the data, Improve the process, and Control the process.

Step-by-step explanation:

The Six σ or Six Sigma performance improvement model is a methodological approach to problem-solving and quality management in business processes. This approach relies on a five-step process known as DMAIC, which stands for:

1. Define the problem: Clearly understand the problem and its impact on the business.
2. Measure current performance: Collect data to establish baseline performance.
3. Analyze the data: Identify the root causes of the problem using statistical tools and techniques.
4. Improve the process: Implement solutions to address the root causes and improve performance.
5. Control the process: Maintain the improvements and monitor performance to prevent regression.